Vauxhall Kings Lynn

Due to unforeseen circumstances I had to find another car. Having purchased my last car from here I popped in on the off chance there was a car available within my price range. Fortunately there was a vehicle which matched my specifications. I received lots of helpful advice from Chloe and generally had a good purchase experience. I cant Thank Chloe enough for helping me through a difficult time and finding me a car that I am very happy with.

Always reliable and great service. Have been a customer for many years and trust their expertise and care. Recent annual service and MOT all done efficiently with the car washed as well, much appreciated. The service plans offered give me peace of mind.

This is by far the best car buying experience I have ever had! From the very start Ryan has gone above and beyond to answer the million questions I threw at him before 9.30 on a Monday morning and made sure that I got the exact car that is perfect for what I want, and he has even made sure that he found me one that I can pick up much sooner than the 3 months another branch had told me! Thank you so much Ryan for making what started as something quite daunting, the easiest and most enjoyable purchase I think I have ever made.

I have been using Thurlow Nunn in Beccles for over 25 years. Buying new and used vehicles from them and getting all my servicing and MOTs done. The service I have received is superb, my car is returned to me clean too. Getting your car physically into their premises can sometimes be a challenge as they are limited for space. All my motoring needs are met, why would I go anywhere else.

Service was splendid at T.N. Derham. Morgan oversaw & dealt with our purchase swiftly, with a friendly manner, & ensured our new (used) vehicle was ready for collection on the day requested.

The team at Thurlow Nunn Beccles were fantastic and we're we very pleased to have our car fitted on to be seen a day after I phoned up with the problem.A big shout to Chris at Beccles who was so helpful in keeping us informed as our car was being repaired and talking is through the repair afterwards.Also to Mischa who booked us in at Beccles Branch after ringing up four branches to make a booking for us to have our car repaired!

I had my Grandlander booked in for a service but mistakenly booked it on my wife's birthday. When I checked the car in at 8am , I was advised that I would get a call anytime up to 5pm. All my mistake but that really impacted on our planned day. I explained and the Service Manager promised that they would do their very best to turn it around asap. I had a call by 10.30am to say it was done . Exceptional customer service, I can’t thank the Great Yarmouth Thurlow Nunn Team enough. From the Sales Team when brought the car to the Service Team who are looking after us now, it’s 5 Stars from me

On entering the sales dept we were greeted with a friendly face and excellent customer service. They listened to me and worked their magic to get me a deal that was right for my needs. Just waiting on delivery of my car now.

Adrian Bevan made my life so much easier when I ordered my new car. I had in my mind what I wanted and I got what I wanted. Ady didn't try to change my mind, went through the pro's and con's of going electric. Not that I have found any cons so far. Ady was brilliant, a major asset to the company. Friendly, knowledgeable and listened which with car sales doesn't always happen. I would highly recommend both Ady and the rest of the team that I had contact with and I am so impressed with my car.

Staff are always very polite, helpful knowledgeable and well presented whether you just there to leave leave a car for servicing or to purchase a new vehicle.

A much better experience this year, I was informed very early with regards to MOT and cost etc...Car was ready for pick up when I had asked for it.. no complaints at all at the moment hopefully it will continue..

My vehicle has always been well looked after at Thurlow Nunn Holt. I appreciate the help and advice given to me over the years and they have always provided a great service. Jacob and others on reception is always polite and friendly and I trust Thurlow Nunn to do their best in looking after my car.

We were just taking a browse and a lovely lad Josh came and introduced himself to us, very pleasant young man

Great first purchasing experience at Thurlow Nunn. Knowledgeable salesman, welcoming, patient and a great range of car to choose from. Good range of post purchase insurances and service plan. Looking forward to working with them for future services etc.

The MOT testing was very informative to me from the testing person. I am delighted that my car is now legal.

Excellent, from booking through check in, updating and check out. Service team were fantastic! Car was really clean, much better than it was when dropped. The RAC breakdown cover was a real bonus. Cost was actually lower than expected, which is always good! Will use again and again.

Been using Thurlow Nunn Vauxhall for 7 years and they always provide a fantastic annual service and MOT. The key drop is convenient and pick up is simple and straightforward. Communication is clear and the car is always clean, shiny and wonderfully fresh when you pick it up.

Adrian Bevan @ Thurlow Nunn kings Lynn branch, made the process of ordering my new mobility car so easy & fuss free.. Adrian's customer service was excellent, his an asset to the company. Many thanks.. would definitely recommend to anyone..

Amazing from start to finish! Attentive and kept me informed throughout the repair of my vehicle. Answered any questions I had! Best customer service and communication I’ve ever had from a garage. Particularly like to say Claire was fantastic from the booking of the hire car and then collecting my car back.

purchase of a car was never made more easy the young man who dealt with us was both knowledgeable and efficient, proceeded to lead us through the transaction with ease and fully explained the cars functions and the after sale care we could avail ourselves of. we came away very satisfied.

On entering Thurlownunn at Kings Lynn, greeted with a smile by Toya. Efficient service, hire car ready and prepared. Informed of the process and when the car would be available for collection. Call received the following day for collection. Washed and ready to drive away. Cannot fault the courteous service this branch delivered on.

We have been very pleased with the welcome we've received from everyone at the Wisbech branch, together with the friendly and professional advice from Rebecca. She has been very patient with us and answered all our queries regarding our purchase. Again thank you so much. Jan and Brian

Friendly service good workmanship finished when they said there would be finished. Wood recommend them.

My Corsa e was booked for a service and mot. They got the car ready very quickly, and even plugged it in so it was nearly fully charged for me. Mot is £49. Front wipers needed replacing, a bit expensive at nearly £70. The site is tight for parking but sufficient.

I had a problem with my left passenger rear wheel nut and the service I received was brilliant friendly honest and quickly fixed the problem lovely friendly staff I am really happy with the service I received I can honestly say I'd recommend any one go there they do help 😊

We received excellent service from Christopher James, ThurlowNunn Kings Lynn with our recent car purchase. Chris was polite and patient with our many questions and doubts about the suitability of the car we were purchasing. Cannot recommend him highly enough, an asset to his employers. Thank you Chris.

Lots of choice, helpful staff ,prices on windscreen ,so don't need qr code on phone,picking up car saturday

Excellent experience the car saleswoman Leah was very good she explained everything in a professional manner and did not do any of the hard sales that other garages we had been to tried to do. Overall a very satisfying experience hence I bought a car there

We would both like to thank Sam Tomlinson for his help and assistance when we popped in to look at a petrol car and left with an electric one. Thank you for coming in on your day off to hand over our new car. Thanks again. Nigel

A really good sales team.Matt stayed in contact and kept us updated throughout. Very happy with with the whole experience and Sally was lovely when she delivered the car.Thankyou everyone at Thurlow Nunn Dereham.

Was looked after by shaj when buying my Ford fiesta.plenty of coffee drunk.we treated test drive like a driving lesson. He was giving me directions. he was very easy to get on with.had a 10 mile drive home and car seems to OK.just got to have play with all the tech. And get use to car.

Always helpful. Clare is a treasure, nothing is any trouble for the customers. That's why I come back each to you for my car's service. Instead of going to Yarmouth branch, which is max 3 miles away.

T.N Milton Keynes, was able to turn a car round in 48 hrs since my purchase decision. Ready to drive away after a test drive, Finance agreement was completed, vehicle taxed and ready to go. All Our needs were taken into account before I was offered a vehicle. Welll done Simon!

Excellent customer service and no hassle at all with ordering my new electric car would recommend them 100% for fast friendly service.

Very helpful salesman. Explained the vehicle that we were interested in very well. Sadly it was a bit over priced compared to others on the market. This was a shame as we’d prefer to buy locally but we are having to travel for a better price

Brilliant service from Thurlow Nunn crew, Luke was fantastic and advised me start to finish what’s happening with my car. Went above and beyond. Everyone was very friendly and helpful. Best car garage Iv been to.

I was treated courteously when I made my slightly off-beat enquiry, even though it didn't result in a sale this time. Based on my experience, I'd recommend Thurlow Nunn to anyone. Many thanks, Gordon Thompson

I have a service agreement with Thurlow Nunn in Wisbech which includes all service costs and MOT. The garage is very efficient but a service garage is only as good as it's people and this garage is superb. Everyone is polite and knowledgeable and a pleasure to deal with. My car was serviced, MOTd, washed, polished and valeted, all in around 2 1/2 hours and also included a full health check on the complete car. Great service, great people , I would recommend them to anyone.

I booked a test drive for 10 o'clock. I was warmly greeted by salesman Simon Craddock . After the mandatory paperwork and licence checks I took the vehicle for a drive and made my mind up to purchase the car. I was shown all the options available to me, each one, and there were quite a few, explained in detail so that I was fully aware of cost to me. After a couple of hours the deal was done. I was unable to drive the newly bought car as I had driven to the showroom but Simon said it might be possible to arrange delivery that afternoon. Remarkably, the car was delivered at 4.30. I cannot praise the professional, polite, knowledgeable and helpful manner that Simon carried out the procedure. I will certainly use Thurlow Nunn at Milton Keynes again and search out Simon to complete the sale for me. Highly recommend this company.

Sophie and Ryan are a great team and they were so helpful and friendly. The whole process was really clear and easy, and our new MG is brilliant. Couldn't be more pleased with the MG team.

Amazing service here and was helped a lot by Amy one of the sales team who had taken the time with helping myself and my wife finding the right new car for our family. Cant sing her praises any higher and just an overall brilliant experience fast and easy no issues at all.

I have had a really smooth and non stressful experience, thanks to Amy, she was really lovely, The communication was fab on the customer service side, very clear and simple is what i did need at the time. I felt i was seen as not just a customer, but as a person! :) Literally could not fault the service i received at all Thank you - and to all the team that helped fix my car. Last of all.. I received the car from Luton.. and they could not provide me a service but Milton Keynes did! Thanks again Charlotte

We've used the garage here for repairs and MOT'S on different vehicles and have always been pleased with both service and workmanship. Always friendly and efficient :)

Service and MOT all carried out as requested. However when I dropped the car off I took in both remotes and said I didn't know if the batteries were replaced as part of the service I'd booked. I was told given the cost of the service and MOT they'd make sure they were done. I then saw I was charged £8 for them. If I knew I was going to be charged I'd have done it myself as the batteries aren't that much online. So a little annoyed that having told they'd include it they then snuck in a charge.

I was a little late in dropping my car off for small bit of service work and replacement of the auxilliary belt. Front desk staff, Technicians and i even spoke with the Sales staff all were VERY polite and helpful. Cost of work was quite reasonable alls said. “You can’t go wrong with a Vauxhall.” Thank you.

Excellence in customer services provided by Amy . She is giving you everything you need to know about what your vehicle needs and what had been completed plus a free car wash . Great service , Thank you Amy and all the team at Thurlow Nunn Vauxhall in Milton Keynes, I would be back.

Straight-forward, knowledgeable and very friendly! My very first car on Motability and the service couldn’t have been easier! Thanks so much

Very friendly service. Was kept informed at every stage. Everything was fully explained (including the cost)! Very happy with the service. Thank you

I have met the most professional people. I didn't expect my car to have a free health check and a clean. They went to collect me from work, couldn't believe it. I definitely had a 5 star treatment. I would highly recommend this company especially their Wisbech branch.

TN are usually good at keeping in touch with what’s happening, time scales, costs etc. staff always polite and try to be as helpful as they can. Work is always good quality.

Friendly fast service..Lovely and professional staff .You can wait with your vehicle if you book in advance ..Good shops and cafes within walking distance while you wait for your service. A very pleasant experience 😊

Had recall done very efficiently they even washed and valeted the car which I didn’t expect. Very pleasant and polite staff would highly recommend

I've used Thurlow Nunn for the past 15 years and highly recommend them. There service is first class and the workmanship is second to none. The staff are very friendly and helpful. Overall a great dealership. Thank you.

I've been looking for a Car at their dealership as initially made an inquiry about an Astra that I had found whilst looking on their website & location at local Milton Keynes dealership , unfortunately that particular vehicle had been sold so approached by salesman Ray and & told Him and He was very helpful as car was still for sale on their website and He reassured me it had just gone however website takes a while to update , He was very helpful & Knowledgeable and said just to keep checking thier website if another vehicle comes in 😃

I arrived and signed up for a routine check-up. I was accepted quickly.everything was clearly explained. I arrived a week later. I gave the car away. it was done in 2 hours. I am satisfied.

I called into Thurlow Nunn just to check out some Motability Vehicles and see what was available. They didn't have what I wanted to test drive in an electric automatic but the sales woman called Amy very kindly offered to let me test drive her own personal electric automatic car. The mere fact that I was able to drive it and get a feel for it totally got me hooked, so I went on to buy a Vauxhall Mokka electric automatic car, so thank you for the great service Amy Hinton. I will be definitely recommending you to others for the first class service I have received at point of sale.

Thurlow Nunn has always provided me with best service. I appreciate the support and service offered to me through Dereham branch recently when I took in the car for service. I appreciate so much the provision of a courtesy car to use while waiting for my car to be ready for collection.The same applies to the service I received earlier from Norwich branch,I wouldn’t hesitate to refer anyone else to Thurlow Nunn dealerships for assistance. Thank you for sterling work always and I hope to keep getting assistance from you going forward.

Always helpful and as I know nothing about cars, it’s so valuable to find a place you can trust- who try to minimise the bill and didn’t charge me once when they couldn’t find the fault even though they’d spent time on it. Excellent service

Nice car showroom based in Beccles Suffolk, good attentiveness by the staff. Good sitting area while you wait, plus hot and cold drinks. Good array of vehicles to look at. Good prices as well. Would recommend if looking for a Vauxhall or similar makes.

Very pleased with service I received, especially from Rohan, he could not have been more helpful.

Staff at the Wisbech Branch are always professional and helpful. All works required were checked for approval before carrying them out. We have being coming back to Thurlow Nunn for several years and will continue to do so. Keep up the excellent work.

My English proficiency is not very good, but the staff who served me did not show any impatience due to my lack of communication skills. Instead, she listened more attentively and communicated with me in a way that was easier to understand. This made me feel very happy and respected, and she also helped me set up an installment plan for the repair costs. The technician professionally and thoroughly resolved the issue with my engine light, which had been troubling me for a long time, so I no longer need to seek help from other repair centers and can finally have peace of mind. The service attitude and repair experience here are absolutely wonderful.

Brought my car online no test drive being delivered to my home next week service was excellent and Sam was a real confidence builder his attention to my questions and patience when I didn’t understand some paperwork things was met with knowledge and calm we are really excited to see our car next week thanks Sam :)

Buyer, beware. They had a week to prep the car I bought and fixed the minor issues with it. Went to pick up car only to find by looks nothing had been not even valeted. And mysteriously the parcel had had both brackets broken off. They apologies and promised to do all the work the later following week. With a tank of fuel as recompense. Pick up was a day later than arranged with only half of the work completed. On speaking to a manager another element of the work was completed however no fuel was given. However, they promised to give me a date for the rest of the car with a courtesy car dropped at my house and the car returned done full of fuel by the end of the day. A week goes by without them ringing and my calls not answered. I go and speak to another manager with a vague promise to get the work completed if I bring the car to them. Had I unknown the issues that have ensued I would not of bought the car from them.

The excellence in customer services provided by Amy is next to none. Shes always thorough and to detail, giving you everything you need to know about what your vehicle needs and what had been completed. She is an asset to the Thurlow Nunn Vauxhall in Milton Keynes. Thank you Amy.

Amy was great at the Gt.Yarmouth branch! Very helpful and clear with all the information. The manager was also very helpful! Love my new car! Thankyou

The staff were extremely friendly, approachable and clearly communicated the options and benefits. The were very patient with my meandering questions and helped me find my perfect car. Darren and Rebecca both handled my purchase with warm professionalism and I am very grateful to them.

The salesman was the difference for me, very helpful, polite, Understood my needs and made the purchasing of the car a very pleasant experience.

I take both my vehicles to Thurlow Nunn in Dereham when there is work to be done on either of them and the service I have received has been outstanding every time. The front of house are always friendly and would go out of their way to help in anyway they can, and they always have a smile on their face which is very welcoming. The workshop guys are brilliant, in particular Callum who goes above and beyond to make sure the vehicles are safe for my wife and I to drive which we are extremely grateful for, especially as we have our children in the vehicles as well. He personally came to see us and explained exactly what needs to happen to fix the problem which shows he is very comfortable in talking to customers and also that he is extremely knowledgeable of everything involved in the industry. Thank you all for keeping my family safe on the road!! I cannot express how highly I would recommend this Garage!! If I could give more than 5 stars I would without any doubt in my mind!!

Been using Thurlow Nunn at Kings Lynn for about 3 years now since buying the car from them. Always used them for service and MOT. Never had any complaints. Staff is always helpful and kind. The job always been done promptly and great.

The two men on the front desk were really helpful, knowledgeable and kept me up to date with everything. I wouldn’t go anywhere else to have my car looked at.

Claire and Gary in the service department were fantastic and very knowledgeable. Only small grumble no courtesy clean after service which I have had in past from other dealerships.

This is a follow up review to my previous review. My previous review reflected a situation where I was promised a call re buying a car but the call never came. However it did come in the early evening of the promised day, and the call resulted in an excellent outcome, which I confirmed by email. Unfortunately I have not received a response, so once again left disappointed.

As always the staff are friendly and helpful. They keep you informed about any issues and costs as the job progresses.

Bought a car off James the new sales rep. Quite attentive while sale was going through but after sales is shocking. Never returns calls and you can never pin him down.

Superb advice as we were deciding what to eventually buy. Throughout our experience we were looked after and supported. We were never pressured into anything, taking an Mg for a real good test drive. They knew our budget and tried their best to meet it. We will gladly recommend to anyone. Thank you Ryan, Richard and team.

I was so pleased with the service I received buying my car. Richard was very helpful , answered any questions I had and ensured he kept me informed of the next steps and what was happening. I was offered to have my car delivered which I did and everything was done exceptionally well. Thanks again, would highly recommend.

Sophia and Richard were extremely helpful, friendly and honest, they assisted us with the testing driving of a few different vehicles, we were not rushed, and we were able to make the right decision on the vehicle we chose, which was suitable for our needs, at no time were we pressures to purchase a vehicle.

Such a pleasant experience from start to finish. Did not intend on purchasing an MG to start with but after meeting Sophie Willoughby Motability Agent and her in depth run through, she had me sold. Sophie kept me updated where the new car was and it arrived before estimated delivery date. Sophie took away all the stress and is most certainly a very good asset to Thurlow Nunn MG and I would highly recommend the new MG ZS. Lovely car. Thank you Sophie!

Popped in for just a quick look and the service given was incredible. Chris gave us all the information we needed to make a decision on the same visit. Test drive was available and there was no rush to complete it. Now waiting for the car and looks forward to future purchases.

We had a great experience when we visited Peugeot last week. The test drive was conducted by a man who was demonstrating the new GT3008 & Chris Mohan, the salesman, was absolutely brilliant too. We loved the hybrid version of the GT3008 so much, we have ordered one, such was the great experience & a great car.

As always, First Class service at Thurlow Nunn. Our current Motability vehicle, was all dealt with by James Harvey, and on this last visit, we went into Thurlow Nunn to arrange another vehicle. The first time James was So Polite, So Helpful, and just a Thoroughly Nice Guy, nothing was too much trouble. This visit was No Different, when we arrived, he greeted us, and asked if we would like a drink, we asked him for Hot Chocolate, and he went and got my Wife & Myself a cup each. From there, James was yet again, So Helpful, So Polite, and he couldn't have done any more than he did, to make us feel like relaxed etc. I give Thurlow Nunn, Especially James Harvey 10/10 Perfect.

Shocking treatment would never use again Your reply to this following your call earlier is not what you said on the call, you said you would look at the figures again and get back to me. I will await your call ref work promised on the car when bought and as for in the future I would never buy from you again

I’ve been a customer of Thurlow Nunn for quite a few years now, I would like to say that the customer service is much better now. Louise, Clare & Lydia were so friendly, helpful & go that extra mile, very very happy 😃

Sophie has been wonderful to both my daughter and myself. No hard sell but a real person centred approach that understood our needs and our budget. Would highly recommend!

We bought a used car from here. Adrian was our salesman. He was informative & helpful. We are pleased with our purchase. The after-sales was also good. So, we are very pleased with our overall experience & would recommend it.

Bought a Mercedes from this garage. Absolutely amazing customer service. Car is absolutely brilliant. Farhan Did everything as promised (I.e sent me a grill piece that was missing off the car first class ) also called me up few days after checking all good with the car. Completely kept me up to date with the process with finance it was so easy they did it all for me. Super! So pleased thanks so much guys. Sophie.

Fantastic buying experience from start to end. Matt was very honest and helpful. He talked me through everything and answered any questions I had. Highly recommend.

Excellent, in every aspect. The staff are genial and efficient, they are clearly very well organised. They also offer free breakdown service using the RAC ... Using them is a thoroughly pleasant experience.

Excellent, friendly service on first enquiry and the provision of a totally suitable car to buy within hours. Rebecca in Sales made the purchase process as easy and thorough as any professional could. Thank you so much!

We met the lovely Morgan, she was so friendly and gave us all the instructions and directions we needed. We love the vehicle we chose! Thank you Morgan and the team at Thurlow Nunn for the experience, I will recommend.

So far so good, car expected this. Friday. The correspondence with Amy,second to none. Good p/x price for my car, and very informative . Looking forward to Friday, and will add to review 😀. Car arrived as promised by Mark,first car bought online. Love it .10 out of 10 to Amy Hinton,and Thurlow Nunn. Everything as promised 👍 I would definitely recommend Thurlow Nunn.

No pushy sales I knew what I wanted . Salesman was exelent dint try to push for extras . Bought my mini countryman with ease. Helpful,friendly. Definitely recommend to others 👌 👍 thanks to Jason think that's his name .top makes anyway

After looking at some dealerships for a new car we popped into Thurlow Nunn at Kingston. We got a lovely Welcome from Farhan who was so polite and helpful We purchased a new car because we felt we were in very good hands. He was so informative and replied to all our emails calls, No pushy sale talk , just honest and helpful Thank you Farhan wishing you all the best in your Career.

Excellent and speedy service. Staff made me fully aware of the work that was needed and gave me a rundown of what they had done and what they recommend I get done. Always friendly and attentive!

David was extremely helpful! We had issues with our finance package and David managed to help us round the problem! Super kind, friendly and professional. Answered all our questions we had and treated us very fairly

Booking for service and mot was easy and cost explained. A reminder the day before. On the day, receptionist friendly and efficient and gave an estimate of time. They called to let me know of problems encountered. All work done was explained after before payment. Car was valeted as well

I have always had good experiences here, they are very friendly and look after my well being. They are very professional but, also very supportive and I am always pleased with any work and experiences, I have had with them.....Thank you.

I took my car infor MOT. The clerk was waiting for me. I explained one fault. He checked my phone number. I left my key. I got a phone call at the stated time. I attended. My fault was explained and I was given all my pPerwork. All very smooth. No problems thank you.

Got us in next day as our car had an issue, very grateful for that. Never fault the work done but some of the staff are extremely rude. No need for it even if the customer is a little frustrated, staying calm and not reacting gets a better response as one staff member did and got everything sorted for us.

Was easy to get booked in over the phone and good availability for the booking. The showroom was clean and well presented. The reception team were very friendly and helpful. The work was carried out quicker than I expected and was done to a high standard. I will be reusing this business for my future needs with my Grandland X

So far so good, car expected this. Friday. The correspondence with Amy,second to none. Good p/x price for my car, and very informative . Looking forward to Friday, and will add to review 😀.

Matt was very helpful, friendly and polite. He explained things well and helped make the purchase of my car go smoothly. He's pushed things through to ensure delivery of my car for Tuesday. I've been kept updated well. I couldn't get any extra pennies knocked off the price but you can't have everything 😉. Would definitely go back.

Great customer service. From booking my car service to the reminder and follow up. All reception staff were processional,polite and friendly and fully explained what was happening and what future requirements were needed . Booked my car in at the specified time and it was ready at the arranged time. Refreshment available while I waited.Thorough inspection and service with detailed paperwork .car returned clean. Well done Thurlow Nunn

My car has recently had a service through Thurlow Nunn Dereham. I am most happy with the service provided and the pleasantness of the staffing team. I thought the video of the health check of my car wS very interesting.

What a helpful and happy experience we had when looking for a new car. Adrian knew his stuff, was very helpful and went that extra mile. Looking forward to dealing with him again.

The Purchase and delivery of my car went smoothly . I am however not happy as i was not informed of any supplementary payment after all purchase has taken place. Introducing and suggesting further payments after all transactions have been concluded isn't fair to any buyer. All information must be presented at the start of the transaction and must remain so.

brought my car in for a service and issues with my air con. Problems were all sorted quickly by Dez and Darren who couldn’t have been more helpful. Would definitely recommend.

Booking in procedure very easy. On day of service dropped off car and was greeted warmly by Madisyn. 2 hours later received update video, swiftly followed by phone call from Madisyn to say car was ready. No problems at all and everything explained perfectly.

I have recently moved to the area and was pleased to find Thurlow Nunn to service my car. From start to finish a very professional and friendly service. I would recommend Thurlow Nunn Dereham to friends and family, and will certainly be booking in next year when my service is due. Thank you

My car had a recall notice, which turned out to be fine. All the staff were helpful. I appreciated the video of my car which showed the underneath. And to my surprise and delight, my car had been washed. I appreciate the good service.

We bought our Vauxhall Insignia from Thurlow Nunn at Great Yarmouth last year and have been very pleased with all aspects of the purchase and subsequent service. We also enrolled in one of the service plans and have found this aspect very useful. Thurlow Nunn were initially recommended to us by a friend, we in turn have passed on our recommendation to friends and family.

Great service Amy Graham was a star and made me feel a valued customer. All work carried out and sat nav updated successfully. New service package set up many thanks

I've been looking for a car a while and been many different places. One thing I loved about Thurlow Nunn Kings Lynn is the sales staff aren't so pushy and give you a relaxing experience. I've been some places where they literally hound you to buy a car. Not here it's at your leisure felt no pressure and was a fantastic experience.

Brought a Ford Focus and took delivery 2 weeks ago. Had my dad go over the car making sure everything was working as far as he could see and nothing is missing from car . Upon collecting the car I took it home and the next day my dad looked over the car and found the spare wheel missing from the car . This was checked , in place and was clamped down by the wheel bolt as he wanted to make sure all the equipment was in situ in case I had a puncture at some point . The wheel was missing and the clamp Unscrewed. This has been taken out prior to me collecting . I contacted the garage and spoke to the sales rep Chris M and said he would look into it . I have contacted him a few times on the phone and via email and it’s been 2 weeks now and I am being ignored . A official complaint has is now being submitted to the garage and the head office . Z Wood

Lovely, personalised service at Dereham last week when I had my yearly service. Claire was fabulously friendly and helpful and everything was nice, simple, efficient.

Rohan was very polite and informed about the vehicles, he had time for me and made me feel that I was being looked after in my search.

Great service. Friendly and knowledgeable. The only thing I found difficult was parking there which is why I gave 4 not 5 stars.

Sam was very helpful and let me look round the car in my own time, and test drive myself. Nice to not be pressured to make a decision. Very good experience so far.

Paul at Thurlow Nunn was absolutely fantastic and made a difficult situation so much more manageable. Paul went above and beyond to help us, and get my car back on the road. Cannot thank him enough.

Danny was so friendly and very helpful on all the extra products. Danny made the whole experience of buying a car easy. Danny even took extra time on showing and explaining everything inside the car . Danny is highly recommend from us

Great Service from Drop-off at Dealership being greeted by Wayne and Amy at Service Reception. Amy detailed work to be completed as part of Service Plan and they would contact me if any additional work required and when car was ready. Excellent experience and would highly recommend.

My car went in for a service, the staff I had interactions with were helpful and friendly. I expressed concern about the battery life of my Mokka-e and they made sure to do a battery health check alongside the routine service to be certain that everything was working as it should. I can't fault the service I received or their willingness to go above and beyond. They provided me with a courtesy car and had my car back to me the same day.

Service done quickly with excellent staff front and back support. Def use again albeit between the TN booking tel contact and what was expected at Holt were confused. Service plan updated for next year zt thr same time. Far less hassle than travelling into the City branch and will be my branch of choice from now.

We came across a few issues upon collecting the vehicle, however the salesman Darren who has been very patient with us is addressing all the issues noted and raised and is aiming to resolve them as soon as possible so with that in mind i would recommend Thurlow Nunn @ Wisbech as overall staff have been great and not been pushy or looking over your shoulder and with that i give you 5 stars. thank you Darren.

Sophie and Ryan from the MG dealership were very helpful throughout the entire process of purchasing my vehicle. They were extremely kind and helpful and sorted everything quickly and efficiently. Would highly recommend and would use again.

Easy to book, arrange collection and delivery, which took place as requested and easily. Garage staff, including driver, communicated progress and car was returned same day, i appreciated the 'valet' service as the car was returned clean and shiny on behalf of Thurlow Nunn. A very good experience. David 30th April 2024

I called in to see if the fitting of the new water pump could be brought forward from 30th April and the new pump had been delivered. Wayne checked to see if it could be done that day and came back and said they could do it. The vehicle was needed to be brought back quickly so I changed my plans and went back home and brought the vehicle in about 11.15am and had a call at about 4.15pm from Amy to say it was ready for collection. First class service from a team who pulled out all the stops. Well done the whole service unit and thank you from Ian Thomson a very grateful customer.

Me and partner today picked up his new car. From the beginning when we went to choose a car Adrian has been exceptional. Very knowledgable about the car we was buying and allowed us time to go for a test drive on our own so we could see the capabilities of the car and what the car had to offer. We was then greeted by Adrian and Matt who also had a lot of knowledge. From start to finish they have been awesome! Even this morning when we received a video message from Adrian congratulating us on our purchase with a ribbon on the car which was a nice extra. Awesome experience. Highly recommend.

Great family business offering the old fashioned way of trading, you can speak to people rather than "BOTS" see what you are getting if unsure. The major car clearance online companies are just clearance houses for the major car distributors who haven't heard of old fashioned service, if you don't communicate through Technology platforms they do not know how to deal with you. Give me old fashioned style of trading any day and dealing with James has been a pleasure. There is an old saying that "Easy buying is easy selling"

Sit and wait appt made for Vehicle recall. Arrived 08 50 and left 10 20. GREAT service. Lovely hot chocolate!! Thanks to all involved from reception to mechanics

Excellent service from the team, from booking in to collecting the car. I would thoroughly recommend them. Thank you

I called in to see if the fitting of the new water pump could be brought forward from 30th April and the new pump had been delivered. Wayne checked to see if it could be done that day and came back and said they could do it. The vehicle was needed to be brought back quickly so I changed my plans and went back home and brought the vehicle in about 11.15am and had a call at about 4.15pm from Amy to say it was ready for collection. First class service from a team who pulled out all the stops. Well done the whole service unit and thank you from Ian Thomson a very grateful customer.

great experience at thurlow nunn, Matt was very helpful, i turned up without phoning, he quickly and politely showed us the car i wanted to view and got it out of its parked spot so we could test drive it there and then. he also took me over what options i had for finance and warranty options. even though i didn't end up getting the car i looked at, i was very happy with how Matt helped me out.

Rebecca and Darren were very polite and helpful They made us feel very comfortable and we're so patient with us and we were shown a car on the computer which was very quickly brought over from the Milton Keynes garage All in all a good experience Thank you

Scammers! Don’t bother going there to get a car, the branch manager is so arrogant it’s unreal!! Bought a van there for £20,000 and then 9 months later, bunch of issues! Claiming they knew nothing about it. See you in court!

The staff were really helpful, they kept me well updated and explained fully the findings of the problem I had taken my car in for. The only downside was the difficulty I had in booking my car in with long phone waiting times. Other than than, faultless. Both in dropping off and collecting my car they could not have been better.

Just part exchanged our car for another one. Leah was the young lady who looked after my husband and myself , very knowledgeable about all aspects of both cars , offered a decent amount for the exchange of ours. Not at all pushy . Very pleasant. She is an asset to the company. Would recommend her to friends and family. Thank you Leah .

Sit and wait appt made for Vehicle recall. Arrived 08 50 and left 10 20. GREAT service. Lovely hot chocolate!! Thanks to all involved from reception to mechanics

Always a bargain. Very reasonable cost, RAC cover thrown in with the service. You can wait in their pleasant reception or enjoy your time in the pleasant market town of Holt.

Good staff, always have a smile, very helpful.I would recommend a friend,if they had car problems to go to you guys etc.Thank you so much for servicing my car yesterday.

Recently visited Thurlow Nunn Beccles, we were looked after by Leah who was very knowledgeable but not pushy and made us feel relaxed, unfortunately the car was not what we were looking for, would not hesitate to go back if the right car comes along.

Yesterday I had a non repairable puncture and thanks to Thurlow Nunn Holt I managed to have a tyre fitted at a reasonable price within minutes of making a phone call. Would like to thank Kelly Goulty and Jacob Knights for quick acting to make a rather stressful scenario a quick and easy fix.

As a discerning car owner it is the attention to detail and care from the Thurlow Nunn team at Holt which is worthy of 5-star praise. I consider their servicing and MOT facilities to be first class and Holt is very fortunate to have this facility within easy walking distance of the town centre.

A great experience with Thurlow Nunn in Milton Keynes. From start to finish, Chloe was incredibly helpful and professional. The emails were informative and direct and I had a response very quickly with my many questions! Fantastic customer service, thank you Chloe! 10/10

Had Great service at King's Lynn Thurlow Nunn and Rohan was very knowledgeable and honest hopefully we will buy the car he has suggested once we have had a test drive! And had time to look it over as it needed bringing over from there Norwich office!!

Rohan was very helpful on the day collecting my mums new 2008. One the more seamless car collection days I’ve had!

My vehicle has always been well looked after at Thurlow Nunn Holt. I appreciate the help and advice given to me over the years and they have always provided a great service. Jacob on reception is always polite and friendly and I trust Thurlow Nunn to do their best in looking after my car.

Great service they kindly came and collected my car that helped me so much kept up to date cannot fault this service

My experience was a great one. The guy who attended to me was super amazing. He was receptive, so willing to help, and listens carefully to my conversations.

We had a well rehearsed speech re the implications of not taking out extra warranty, a derisory offer for our trade-in (said all alloys were scratched when the car had plastic hub caps!)and was laughed at when asked if there was any discount available on extended warranty packages. Car was well presented and as advertised. Not an enjoyable experience and would not recommend Great Yarmouth Thurlow Nunn to anyone.Sold our old car privately in excess of 3x what Thurlow Nunn offered,2 days later

Rebecca was very helpful and let us have a test drive of the car. We are going to buy and she supported us with every step and answered any questions we had later on.

Vehicle was repaired under warranty due to a faulty headlamp unit. The whole process was very good from initial inspection through to ordering of the part and then the fitting. The staff were very professional and friendly and communications were excellent. (And there was plenty of space in the car park!)

Your sales lady Leah was just excellent. She made sure that I had all the information on the car I was buying and gave me a quote on my part exchange car. On her day off Daniel stepped in and gave me some very good advice. When Leah returned the following day there seemed to be a lot of paperwork to deal with and Leah dealt with it excellently. I would certainly recommend Leah and Daniel at Thurlow Nunn again!

Polite and very friendly sales staff - especially Adrian. received reasonable offer for my trade in. However 'Proof of the Pudding' will be when we inspect and test drive our proposed Vauxhall Corsa.

Very good service at Thurlow Nunn Milton Keynes when looking for a replacement car. Was able to browse at leisure, trying out different cars in the showroom with no time pressure. Chloe was friendly and helpful, answering my questions and arranging a couple of test drives to help me figure out what I wanted.

I went to Thurlow nunn kings lynn to enquire about a motability vehicle. I spoke to Mark the motability specialist who was extremely helpful. He arranged a test drive of the vehicle I was interested in and fully explained the whole process very clearly. A highly pleasant experience I had at Thurlow nunn.

Booked in for service. Friendly staff. Very clean showroom. Excellent customer facilities including free drinks. I didn’t get a chance to clean car before but was pleasantly impressed with valet they did. Thank you very much. Car looks great. Also received video of underside of car showing brakes, tyre conditions etc. Good to see how it looks underneath. Very efficient service for car and myself 👍

Taken car a few times here, won't be going back as they seem to turn on you if you complain about their service or lack of on the second visit. Nothing wrong with the work done though. Just lack customer service.

Bought our first ev at Thurlow Nunn and we’re most impressed by the attention given and helpful team in Kings Lynn. We had lots of questions, obviously and each one was addressed in a professional way by either Richard, Sophie or Ryan. At no time did we feel pressured or pushed into buying a car. Very happy with the whole experience which was fast and seamless.

Very good customer service, Alex has been really kind and active, clarifying any doubts

Recently purchased our second, used car from Thurlow Nunn Kings Lynn. Rohan Andrews was very helpful throughout this process and would thoroughly recommend Thurlow Nunn and Rohan in future.

Had great experience with the young man who was brilliant, made our experience even better than we expected.

My last visit was to change my car, and the service I received from Kevin and Sam was excellent Sam found me the vehicle that I wanted and at the right price that I wanted to pay part exchange, I always have had excellent service from Kevin and his sales advisors.

Super friendly and helpful. We were just enquiring at this stage, pretty unsure of what we liked. The guy was really friendly, got us out on a test drive the same day. Just waiting for an update on the new model we are looking at, then all going well we will be back to order our new car!

I love the car I brought, but the service I have received from Thurlow Nunn has been awful. Given 3 different dates to collect the car, and the only reason I found out about each was by phoning - no contact from them at all. Messages constantly left for them to call me back but these were ignored and not returned. It was agreed at purchase that I would have a reverse camera fitted the following week - and a courtesy car promised - however this wasn't followed through even though I had paid towards this. 3 phone calls later and 2 weeks later than promised still no camera fitted and no response by phone call or email. I will never buy a car from them again! I dread to think what will happen if I need to claim for anything from them!

The service manager helped me out at a time that I thought no one else would. They sorted a replacement car and the billing as discussed with no issues and they were polite at all times, this in conjunction with the regular updates means they have been given 5 stars from me!

First time car buyer here. We visited a few in the area and Thurlow Nunn was the only ones who acknowledged us when we walked through the door. The team were very relaxing, not pushy and friendly. The sales agent (sorry I forgot her name) was so friendly and helped us with choosing a car. Overall very impressed and a hour later I was driving my first car home.

First visit to get work completed on my vehicle, found the overall experience amazing, well organised, kept informed and completed in a timely manner. The receptionist we met had excellent customer service skills and stood out to us, very polite, helpful and welcoming face to great you at the garage. Will definitely be back. Highly recommended. 5 star service.

I called about a car in warranty that won't start. I was told to recover to the premises and it will be looked at the next day. Now being told it can't be looked at for 2 weeks, no courtesy car, no explanation on whether I will be re-imbursed for hire, and told it's my fault for recovering it there despite being told to by the branch staff themselves - so if I follow your direct instructions and promises it's my fault? Terrible business. Family of 3 left having to spend £1000+ on car hire, a few hundred more on recovery and diagnostics road side due to negligence, not understanding their own warranty terms and lack of accountability. If I want it fixed somewhere else I will have to pay further recover fees and costs for repairs!

This is the first time I have ever purchased a new car so quite daunting to think about, I must say the experience from mg at king’s Lynn was such a positive experience. Sophie and the team were all amazing and their honesty and transparency throughout my experience was really good. They explained everything so well and especially for me they were very patient and I didn’t feel pressure at any point. The customer focus and actually understanding my needs and lifestyle were important for me and they were so honest with what car would be best. I can safely say the whole experience was excellent from start to finish and I left the garage very satisfied and valued, I wouldn’t hesitate to go back again, thankyou

Very friendly and helpful,not pushy at all, Rohan listened to our requirements and helped us all the way

Despite a mix up with the call centre regarding a booking, Leah was extremely helpful and managed to arrange something for us as short notice.

Very much cordial, they listen, discuss and find an optimum solution. No matter how many time call, will be found welcoming. We are in middle of a purchase, hope everything goes like this till the end and beyond.

James was very helpful and either answered or got the answer to my questions. I now have an appointment with him to hopefully take the next steps to buy a car. Update, so the car i was interested in had been sold, but ended up buying a similar model and spec but for £1500 more and higher mileage too. The special event didn’t lead to any special deal at all.

Had a good experience at Thurlow Nunn yesterday morning. Part exchange our Kuga for a mg HS, Adrian the salesman offered us a good part exchange on our trade in. He was polite, friendly & knowledgeable. Would definitely recommend as a good dealership.

Excellent service and customer care. Good communication. Received regular updates and video report while waiting, prompt and clear. We are very happy and satisfied with the MOT and servicing of our MG ZS EV and received the complimentary car wash as a bonus. Will definitely recommend. Thank you.

I like to give praise where it’s due, Mr Tomlinson in Sales was very helpful and open/honest with me regarding a vehicle. Even though I didn’t pursue the vehicle, I would consider buying from here again in the future. Please pass my thanks onto Mr Tomlinson.

We had a wonderful experience, a lovely lady called Chloe help us pick a car and did everything she could for us, very professional. Thankyou for all your help, I love my new car 😊

My experience was perfect every thing was done including courtesy car on the day everyone was professional , I will recommend my friends and family give 5 stars. The car was clean when we collected.

Contacted Thurlow Nunn and the response to my email was very fast. Very helpful in giving all the information I asked for including sending a personal video of the car in question on the same day. Very professional and would contact them again with no hesitation. Thank you.

I recently purchased a BMW X1 through their Great Yarmouth dealership. The car was reasonably priced and immaculate inside and out. The sales team were all extremely helpful, friendly and most importantly not pushy in their sales approach. Special shout out to Paul who was a delight to deal with. Professional, informative and an all-round nice chap. With my experience of Thurlow Nunn so far, I would definitely recommend their services.

My Dad has bought a corsa from this dealership in June 2021 from Leah Burrell which he's had very few problems with. I'm very impressed with their customer service. I'm certainly in the market for a new car in the coming future.

Purchased a car from here on sunday and the service we received was outstanding, chloe was lovely and very helpful! She listened to our needs and put up with all our questions 🤣 Definitely recommend Thurlow Nunn MK for anyone as Chloe is there to point u in the right direction and went above and beyond for us! Thank you so much! Annabelle x

I am very happy with the service received from Thurlow Nunn in Dereham. Ryan has been brilliant and made the whole process of buying a new car much easier than I anticipated that it would be - I would highly recommend. Thank you for your help!

We traded our petrol Corsa in for a fully electric Corsa E anniversary model early this year. Sales exec Samantha Bryce was extremely helpful and knowledgeable. The change over went smoothly. Last year we were a bit apprehensive about purchasing a full electric car because of a shortfall of charger points. I charge the car at home with EON Drive and full charge costs less than a fiver. Now no shortage of chargers throughout the UK. Sainsburys Hardwick Kings Lynn have just installed an additional 10 ultra fast rapid chargers on top of their 4 existing free charging points. We have used Thurlow Nunn's for many years and have been very pleased with sales staff and the service department. Also piece of mind that Thurlow Nunn give free RAC cover with their cars and renewed free when the vehicle is serviced. RAC includes EV cover recovery to the nearest charger points in the event of running out of charge.

Great service. Fully informed and video sent for health check on car. Staff really helpful

Always very friendly, helpful and efficient. I've been a customer for over 15 years with only positive experiences.

Excellent service, staff were very helpful and really pleased. Would recommend to anyone

I brought my Skoda to Thurlow nunn this morning describing clearly that there were issues with the automatic gear selection. Later in the morning I was called to say that it was beyond the scope of what Thurlow nunn were able to do and I should take it to a main dealer. Fair enough. Then why should I have to pay £119 just to be told they can't do anything? I described the problem clearly and perhaps they should have know if this was an issue they could fix. Instead I am charged £119 for plugging in an Obd reader and receiving a printout of the exact words I used to describe problem. If this seems fair to you, go right ahead and book with Thurlow Nunn Holt.

Service and MOT at Thurlow Nunn, all excellent, easy to book, informed of costs at time of booking, absolutely no problems. Staff very pleasant and efficient, service was done promptly as promised , everything re the car explained clearly when picking it up. Will certainly look to use Thurlow Nunn again and would recommend without hesitation.

Excellent service from start to finish they offered me what I require for my part exchange were prepared to offer me all I suggested what i thought needed doing . would have purchased car involved if it had a sunroof but Im still thinking of the deal thankyou Mr Don Brearley lowestoft

The staff were really friendly and helpful. Unfortunately the car I was interested in had been sold. But my details were taken and told they would look for my ideal car. Fingers crossed. Impressed with the service I had .

My wife and I went to Thurlow Nunn peugeot King's Lynn to look for a possible new car for her . We are a little early to order for when we wanted to take delivery or so we thought. We came away with a new car ordered and delivery for the date we wanted. The Guy's in the peugeot side understood our needs and requirements and therefore got the deal.

Fantastic service, was looked after well by the team with constant updates about the vehicle. Very polite and helpful team. Went above and beyond to help. Will certainly return 😊

Great experience buying a new car from Rohan. Very helpful, knowledgeable and just a joy to deal with. Thanks very much

High quality services all around, visited to inquire about a certain car yet Darren was able to show me many other valid options; which some were even better. The staff were extra friendly and professional and the environment were indeed welcoming. The cars they have are top notch and very cared for with low mileage and good servicing. Highly recommended!

Sam was very helpful and explained clearly what he could do to help, not pushy and very courteous. He helped me with as much info as he could and promised to follow up the next day with an email which arrived as promised all in all a very open friendly place to discuss the cars they sell.

Fantastic service. Love the car. Extremely pleased.Thank you.

Fantastic experience after visiting many dealerships I was getting 'carblind' and was fed up of salespeople trying upsell me. I went to Thurlow Nunn Beccles and was blown away by how simple the process was, everything was clearly explained and there was no pressure tactics used! Special mention for Leah who made the process seamless. Thank you for everything and youre now my first choice going forwards!

Excellent, friendly, professional service, lots of nice personal touches, sales staff are really helpful and very knowledgeable. Very happy with our recent purchase, second car we have purchased from Dereham, 4th car we have had from Thurlow Nunn.

Great dealership experience, nothing was to much for Chloe the sales executive, even after my constant changing details and models, my general indecisiveness, initially going from a couple of different used car models, to finally signing up for a 24 plate car

Spoken to a couple of the sales team, both very friendly and happy to help. One even took the time to talk to me about the car on her day off. Helped my work out best package for my car, very patient putting forward multiple options.

We were very impressed by the time it took to buy our car and drive away in it on day of purchase very professionally done by Richard Tasker.

Dereham called the day before the service & MOT to confirm I was still coming in. They went over the details about courtesy car. Sent over the report and called when it was ready. I always find the Dereham team friendly and helpful.

Disabled customer and did a wait while the vehicle was serviced. Comfortable surroundings and accessible lavatory facilities. The staff were very welcoming and pleasant. Helped put my wheelchair in the boot as we left for home afterwards in sparkly clean and purring car.

Brilliant no other word for it so kind and very thoughtful Rohan Andrews is the best salesman i have ever come across thank you so much

I love the team at Thurlow Nunn Holt. Always a delight to deal with them. Jacob is always so helpful and friendly. There is the occasional imperfection re work done but these rare occasions are always quickly rectified. Equally there have been several instances when they have rescued me quickly and efficiently when unexpected difficulties occur. Thank you Jacob et al

First time I have used Thurlow Nunn Wisbech. They were very helpful finding me a slot that suited me and in providing a courtesy car. They fixed a problem with my car that 2 other garages couldn't find. The car is now driving very nicely and I will return there for servicing in the future.

Efficient and friendly. Diagnostic testing showed some faults that had previously gone unknown. Really pleased that my vehicle could be booked in quickly and get the work done. Great Service. Well Done Thurlow Nunn.

Great customer service from Simon Jenner, made my visit a breeze. Also would mention Claire on reception , very helpful and friendly.

Easy booking in process, lovely friendly staff, good communication with reminder email too. Car service was carried out quickly to enable me to collect it. Car was also cleaned which I didn’t expect. Also was given details to sign up for 1yr free RAC cover because I had taken out a 3 service plan contract. Excellent service.

Great selection of vehicles to choose from. Found a couple of cars we liked the look of on-line, then visited. We were greeted and looked after well by Ray, lots of knowledge and advice, not pushy, excellent customer service. Went on test drive, negotiated a great deal and signed up! Very pleased

Rohan was an absolute gem. Very knowledgeable and professional. He was a breath of fresh air. Made the whole process easy.

Rohan was extremely helpful and friendly, went out of his way by calling me and sending a video he had done for us to show another car we may have been interested in, have not brought a vehicle yet but will definitely go back and ask for Rohan’s help again.

Ray the sales executive was excellent no pressure happy to give me all the details of the car got the car ready for a demo great service I would recommend them to any future customers thank you.

Do not buy from this company Did a part exchange for my audi which they gave me minimum money for Put a deposit down which they said would be took away from overal price if we liked the car - they kept it and made us pay full price The car arrived after sales consultant Chloe messed us around with delivery time of the car and failed to keep us informed. The car arrived with the alloy scraped and multiple scratches on the left side which we made the manager Chris aware They were uninterested and said “ we deliver cars like that “ Rude email sent to us and refused to give us compensation or our deposit money back Do not bother with this business they are just greedy for your money and once they sell you are car they don’t care .Unprofessional and will not be returning

Edit - I’ve now collected my car. Ryan was exceptionally helpful whilst I was waiting for my new car to arrive. He is accommodating and understanding. I wish my new car had a bow on when I collected it (but that’s me being dramatic!) and I was just happy to have the car when it did eventually arrive. I’m yet to collect my new car as it’s awaiting delivery but the service provided from Sophie and Ryan really impressed me. They weren’t pushy sales people and they really made me feel valued as a customer compared to other garages I visited. Can’t wait to collect my new car! Thank you Sophie for all of your help.

Needed a lot of work done to my Astra which no other garage was prepared/ able to do, but Thurlow Nunn got it going with a service and MOT and it’s going really well. Added value of free RAC roadside breakdown/ recovery and inside/outside valet was really appreciated.

Mark was excellent and the two cars I was interested in were all ready and waiting for me to test drive when I arrived. No pressure selling and let me take the cars out on my own to get a feel for them. Great experience this time using the Kings Lynn dealership.

Excellent service and really lovely team of people. Day after Boxing Day I discovered I'd got a flat tyre and tried two other garages in Holt who couldn't help. Both other garages put air in until I got to the next garage. I was worried at one point, I was on my own, it was getting dark and the tyre was going down as I looked at it. Thurlow Nunn offered to help, actually collecting the tyre as well from one of the garages I stopped at. Will always try these first for any work in the future. Thank you so much 😊

Fabulous service, great sales person. I felt very looked after and happy to haggle a bit. Pick up my new car next week. We'll done Chris M

I rung King's Lynn about a car I had scene online, I had previously drove the same car at another branch but the one at King's Lynn was considerably cheap. I spoke to Sophie who was more then happy to help me and had such great customer service, she even got back to be about moly car evaluation which was more then I expected to get online, she also managed to get the car to me the next day. All in all it was a very joyfull experience from King's Lynn and couldn't recommend them more.

Fantastic experience. I had no clue on what I was doing when ordering our motability car but Sophie was amazing. Everyone was so friendly and helpful. Very highly recommend them,you won't be disappointed.

I have to say the service I've had from the day I bought my ev has been brilliant. The car had a few technical problems early on ,but they have never left me in the lurch. Many thanks, Simon Henson

First class service from Leah Nicholson and the team at Beccles , very happy with my Corsa, the whole experience was easy and nothing was too much trouble for these guys. Would recommend without hesitation ;>)

Had car serviced, staff always very friendly and professional. Very happy visit, and will definitely book car in for the next service at this location as I have been doing so for almost 30 years with this car🚗😀👍

I thoroughly recommend to anyone considering a purchase at Thurlow Nunn!! The service we received was professional, friendly, honest and not pushy at all. A huge thank you to Sophie who was exemplary in her professional demeanour, explaining and clarifying any questions we had with clarity. We had no need to visit any other provider because we felt absolutely comfortable to proceed with our purchase without any hesitation. Thank you to Sophie and all at Thurlow Nunn!

Still going here after 8 years for my services. Staff are always friendly and smile at you. Particularly impressed with Amy at my last visit who was very attentive and friendly, as are all the staff I have dealt with. As there was no working power sockets in the customer area at my last visit, staff thought on their feet and let me work at one of the sales desks in the showroom. Always impressed with the quality of service and work here. I also buy my cars from here too. Definitely recommend. UPDATE FROM VISIT WITH OTHER CAR IN DECEMBER 2023 Electric sockets still not working.

Professional, helpful, communicative, trustworthy assistance from Chris James at this Kings Lynn Motability Centre. I was regularly contacted during the process of initial enquiry right up to driving my new vehicle away, including useful video messages.

Absolutely brilliant. Chris was amazing left videos for me felt really personalised and kept me in the loop the whole way. So much better than emails or letters. He was so patient and thoughtful helped me explained everything every step of the way even got a sit down with the big boss that checked that we were happy and hopefully had good things to say about his team. Can tell you that I have been to a lot of dealerships and I have never felt more taken care off. Even got a video of me driving away in my new car. Thanks guys for a wonderful experience 12/10 6stars gold medals etc....

Just bought a new car at Thurlow Nun King’s Lynn. Chris James was Incredibly helpful. Listened to what I wanted to do and made it happen. New car sourced, number plate sorted out. Kept everything simple and kept me informed each step of the way. Great, friendly, helpful service.

I picked my car up and I love it! I had a regular update on when it was going to be ready by Chris James who was very very helpful and has continued to be supportive and see that all is well with me and the car very happy and well done Chris James

Sophie At Thurlow Nunn kings lynn was excellent from start to finish , 10 out of 10 customer service , always helpful, thrilled with my new car , thank you

Just bought a second hand car from Darren and the team and have been so impressed with the whole process. Kept up to date at every step with videos of the car and friendly phone calls with answers to all our questions. A special thank you to Darren for coming in on his day off to pick my husband up from a nearby hotel and complete the sale. Above and beyond and really appreciated. You have made him a very happy man 🙂

Always friendly, quick turnaround both dropping off and collecting my vehicle. Accommodating receipt and collection of replacement hire vehicle. Easy to get to and usually easy to park. Also nice to browse the s/h cars for sale when I visit too. Like it 👌🏼

Excellent interim service and MOT done by midday. Paid and was given 12 months of RAC breakdown cover. I will be back next year.

I collected my new MG4 Xpower on 27/10/2023. All the team that we met - Sophie, Ryan, Simon and others were a pleasure to deal with - very professional, human and friendly. A big thank you to Sophie who made the handover very special and took time to explain everything about the car to us. I wouldn't hesitate to recommend Thurlow Nunn to anyone looking for a new or used car. And so far so good the car is great!

Sophie in the service desk is amazing she makes you feel like you are the only customer, very friendly happy young lady. Great Yarmouth branch found the fault with my car that I brought from somewhere else 😵‍💫. Staff are always happy to help, & they always clean my car which is nice. I will 💯% recommend Thurlow Nunn.

I have been very pleasantly surprised by the way I’ve been treated by Thurlow Nunn at Beccles. I had a couple of little issues with my car and it was no problem they fix them with no problem at all. I have a grandland, ultimate which was sold to me by Thurlow Nunn, Great Yarmouth, and I like it very much

Car had MOT day before yesterday and failed miserably. Car fixed and retested yesterday and passed as quick as you like. Softening the blow for me was Darren (service). He was fantastic all round. Got me a brilliant price on the parts I needed. He has renewed my optimism of a decent, honest bloke in the car industry. Thanks Darren.

The booking process was easy, on arrival at the garage the staff were friendly and efficient. They kept me informed about my car and when I collected it they were very friendly and efficient. Great, friendly service.

Fabulous care and service. Arrived at the garage my car showing engine fault. Explained I was on holiday with my grandchildren and needed my car. Fault found and rectified. Great communication by Jacob Knights. Highly recommended. Thank you everyone at Thurlow Nunn.