Vauxhall Great Yarmouth

amazing help very helpful very pleased

Never any problems. Always helpful and my car is always ready when it had been arranged, wouldn't go anywhere else.

Had the pleasure in dealing with Lewis very helpful, will definitely use again

I recently went to thurlow nunn and was looked after by charlie. First of all he was fantastic with me he went through what i needed and helped me decide on the car that would best suit my needs even down to if it was suitable for a mobility scooter to go in, he spent plenty of time with me and made sure that i was comfortable in all the choices i made. Thankyou charlie for your assistance and your after care too

Thurlow Nunn in Great Yarmouth went above and beyond to help me purchase a car … David was fantastic and answered all my questions promptly and professionally… would definitely recommend 🚙

My experience with Thurlow Nunn has been exceptional. Right from first buying my car to its first service and MOT last week. I can't recommend them enough. If you are thinking of buying a new car, definitely visit them and see what they have to offer, you won't regret it x

Knowledgeable, friendly staff. Didn't feel pressurised to buy, but did! Came out with a brand new car 😀

All I can say is fantastic service as usual from Thurlow nunn gt Yarmouth Charlie at the company Sales thank you for all your help nothing to much trouble. So you need a new car or used contact Charlie. I asked and he got me the most fantastic used car. Wound not go any where else

Sam was brilliant, really friendly and helpful and made the whole process very smooth and easy. Straightforward and quality dealer, would recommend.

Very pleased with the service I received. Sam Tomlinson was very helpful and professional throughout the process of buying my Citroën C5 Aircross. He kept me well informed and the delivery was smooth and on time. Thank you for the good service.

After a long search Shaun came to the rescue with our new car . Nice relaxing atmosphere during the whole process

Brilliant service from sales advisor Charlie , dealt with all our concerns/questions efficiently.

Great Communication . Excellent Service

Dealt with David Pratt who was most helpful.

I want to thank you David Pratt working very professionally and want to say thank you again for having great patience with me and my partner in picking our car. Thank you for the great work I recommend buying a car from David Pratt.

Great service team

Very well organised,everything carried out as requested, would recommend Thurlow Nunn for servicing and MOT, plus you get a free car wash as part of the service.

Great experience. All the information we needed about the car's technology, price, and payment options explained. Everyone was welcoming and helpful.

Sam was a huge help with purchasing my new car. He was approachable and able to answer and questions I had. He kept in contact in the days leading up to collecting my car so it was made a very smooth process- thank you :)

Great Service , kept in touch with updateds during the mot and service.I would recommend

I took delivery of a used Mercedes E-class at about 1pm today .2 hours later , I noticed 3 small splits in the offside rear leather seat. Although I previously looked around the car, I didn’t see the faults; it was difficult to spot unless you had a very close look , and it was never pointed out by sales staff. When I complained to a sales manager,(I was informed Sam Tomlinson), he said I should have pointed it out earlier. I said also said that as I didn’t notice it because the faults were so small, but it was their responsibility to highlight any faults or wear; had that been the case I would not have accepted the car unless it was repaired. He said that no company would go to the trouble. I replied any honest company would deal with it, but he patronised me saying you I could go to the ombudsman. I said that his attitude was disgusting and how did he sleep at night. Please see the photo, you will need to enlarge the image.

Excellent visit today. Lewis was friendly, knowledgeable and extremely helpful. He was able to cover everything we asked about the vehicle, and Sam gave further helpful guidance. Our second time of purchasing a car from Thurlow Nunn, Great Yarmouth. Couldn’t fault the service.

Excellent service provided, friendly & very helpful.

My wife and i were very well looked after by Darren at your Great Yarmouth showroom, he was professional, courteous and attentive. He explained the service procedure and answered all of our questions, nothing was too much trouble for him. I don't know how much he earns, but it is not enough. Darren is a definite asset to Thurlow Nunn Great Yarmouth and the company as a whole. Well done and thank you for your service.

Left unpressured to look at used car then David was only to pleased to help when we were ready. He listened and excepted and agreed a good deal for both parties looking forward to using thurlow nunn for servicing and repairs moving forward

Amazing service from Shaun!

Clean and tidy and very friendly staff

Very professional dealership Salesman David Pratt was polite and informative.

I recently bought a car from them, Charlie the salesman was fantastic and very knowledgeable, will definitely recommend them

Found staff to most helpful. Gave us all the time we wanted to choose the right car for us. Lewis went through everything we needed to know. Would recommend Michael

Had a great experience with my recent MOT. The team were friendly and the work was completed in good time. My car passed and the price was very fair. They even cleaned my car before returning it, which was a lovely surprise as it was really dirty when I dropped it off. I’ll definitely be going back again.

I had David look after me in Great Yarmouth and I couldn’t fault him one bit, from the get go he was so helpful, very kind and answered any questions I had, the car had some new parts put on and he made sure he drove the car round the block to make sure it was 100% perfect ready for collection, he sorted the tax out as it was a disability car, he has sorted out my retention for my private plate as I had no clue what to do, I received regular emails updating me along the way, and he asked if I wanted updated whilst I was away on holiday. During collection he explained everything with things I needed to know, if anyone is to buy a car from them in Great Yarmouth I would absolutely recommend David. Thank you David for everything!

On arrival the sales team were welcoming and friendly. They introduced the team and were very helpful. They listened to our needs and discussed options on price warranties and what the best package was. It was a pleasure doing business with them and I am sure we will return again in the future. I would recommend them if you are looking for honest friendly advice.

Just had my first service here. I am thoroughly impressed with their professionalism. So pleased I took out a service plan. It made it so much easier to manage financially. The car was so lovely and clean inside and out too! Thank you!

Very professional service from dropping the car off to picking it up. I was kept informed, sent a video of the car being worked on, and was notified when it was ready. The gentleman on service reception was courteous, and even booked next years service for me. And the car was valeted too! An all round great service from Thurlow Nunn in Great Yarmouth.

Great service. Darren was great and got car in next day. Serviced and fix my washers. Great guy in parts department who sorted me out with a touch up for car. Mobility service there is great. 10 out 10 from me excellent service by them

Great dealership. Got a great deal on my next car, Shaun was super helpful showing me around the car and explaining all the gadgets and details. Went for a test drive and made the agreement. Everything was dealt with in a professional but thorough manner and I was made to feel comfortable, offered drinks and felt looked after. Couldn’t have had a better experience. 10/10 thoroughly recommend.

My car needed major work on the engine which I knew was going to cost a large amount of money. I arranged a book in day in advance but had several questions before hand which were resolved on each call quickly and with a positive outcome. The book in process was quick and easy and I was even told the failed component was covered under warranty. I was kept informed throughout the whole time my car was in for repair which was completed in a very speedy time. Great service and support mostly from the lady on the service desk who I believe was named Sarah. Thank you.

I received a phone call for my car's MOT and service. It was booked in very quickly. Then from dropping the car off and picking it up i found their customer service to be knowledgeable, efficient and extremely friendly. I was also booked in at the same time for a brakes check in a few months time. I felt the whole process was very professional.

Very friendly , helpful , was able to answer all questions easily and honestly , made me feel comfortable and goes out of their way to help you . Very understanding of financial situation still offered to help . I loved the car but not the price as when you put in the registration it came back that the net worth of the car always a lot lower than whey your selling it for . It's a fab car but if it was more inline with the valuation then I could buy the car with no finance. But it came in just under £6,000 but your selling for just under £10,000. If it was £6,000 I could have bought it along with the trade for mine no problem. I have an idea to get round this with you when I come to re test drive the car. So fingers crossed . Would like to see Charlie again as he was really nice .

Sam and his colleague that we dealt with previously were most informative. Quick response time to our enquiry and very professional in dealing with us! Would highly recommend.

Faultless from start to finish. The service date was made on a day that suited me. The service desk people were friendly when I arrived. Car was in for mot and service. Was contacted during mot and advised I needed a new tyre which they had in stock at a reasonable price. Can't fault the service or communication. 5 well deserved stars from me

A very positive experience. A good selection of well presented and fairly priced cars. The sales staff were knowledgeable and not pushy whatsoever. We ended up purchasing a Crossland and my partner loves it. Lots of parking. Recommended

Gave me a full breakdown on my MOT issues. Was very happy with the professional service and great mechanical experience. Service carried out too. My car is now safe again for another year.

I went to test drive a car and was met by Shaun who was very welcoming and friendly (and offered me a coffee). I was trading in my older car for a much newer one and I wasn't made to feel like my car wasn't good enough as I have with other car sales companies. I was shown round the car and I how to use all the gadgets and the digital dash with patience and I was not made to feel like it was a chore. I didn't feel rushed or pushed to decide if I definitely wanted the car or not and time was not an issue, not a pushy sales rep, gave you all the time you needed. Completing the paperwork was smooth and everything was explained clearly. There was a very pleasant atmosphere in the showroom and the experience for me was excellent and I would recommend this branch.

My husband and i went to look for cars for myself wasn't sure what I really liked. We met Lewis a very polite young man told him we were looking at cars for myself Asked what I looked told him. He went got both sets of keys to both vehicles I liked but in the mean time I had decided on one because of heated seat 🤣. Took for a test drive obviously bought and there absolutely no pressure from Lewis. All the arrangements we decided together which was really nice. The videos to say what was happening and the car was ready to pick up in the pouring rain 🤣 makes more of a personal/professional touch. Good luck to Lewis in the future he is truly an amazing sale man

I strongly advise avoiding this company. They have significantly overcharged my brother for routine work carried out during his car service. He was billed nearly £300 for a coil spring replacement — a job that typically costs around £120–£150 for a Vauxhall Corsa. On top of that, they charged £120 for a track rod end ball joint, which usually costs between £40–£90 — and it was on the same side as the coil spring! In total, he was charged £531 for work that should have been far more reasonably priced. Very disappointing and feels like clear overcharging.

I actually live in Norwich but was visiting Great Yarmouth at the time and just popped in to see what cars they had available. I had already visited the garage in Norwich and had found a car I liked and was going to purchase it but whilst being in the GY garage I saw the same model of car which I preferred more so I purchased it. I had a great guy called David who went through the whole procedure of selling me the car and he explained everything to me brilliantly. The whole experience was a delight and would definitely use their services again.

Took delivery of a new Peugeot 208 a week or so ago and while driving to Norfolk at night, it was obvious my headlights were not set correctly as I was getting continual flashing from oncoming drivers While in Great Yarmouth, I popped into Thurlow Nunn and despite them not being a Peugeot/Citroen dealer the service I got from des and the team went above and beyond what was to be expected The team checked my headlights which it appears were set too high in the factory/at PDI and adjusted them to an acceptable level - all at no cost Car dealers take a knocking sometimes but this cracking example of customer service deserves to be shared. Thanks to Des and team

Annual Service and Mot, car collected and delivered back, kept informed every step of the way including a video of the car being serviced together with a commentary by the technician explaining the checks. Staff are polite, courteous, professional and helpful, nothing is too much trouble - highly recommended

I have nothing but praise for the staff at Thurlow Nunn Great Yarmouth branch. Charlie from the sales team who managed a quick and perfect sale of my vehicle several months ago, and Glenn from the service department when my vehicle required a recall inspection. I suspect that the staff mentioned are also a reflection of all the staff that work behind and out of the public eye. Many thanks to all of you.

A little bit different than dealing with your run of the mill dealership. This is Thurlow Nunn, my 40 year old tractor has their sticker on it. They say it and do it. They don't over promise, allow you to make a choice. Buts it's a choice enabled by experience and confidence. I'm in the midlands, I welcome them keeping in touch and.continueing a customer dealer.relationship.

After being let down by another dealer & waiting for almost six weeks for my chosen used car, I decided instead to visit Thurlow Nunn on the off chance without an appointment. So refreshing to be greeted by Charlie who proceeded to show me around the forecourt, in the pouring rain. In no time at all, while I was there, he found me the perfect car. All the paperwork was sorted there and then and I collected my car the following morning. I would have no hesitation in recommending Charlie and the team at Thurlow Nunn.

Very happy with the service I received from Thurlow Nunn. My car was booked in for the whole day, the service was completed just before lunchtime so we didn’t have to wait around all day as expected. Great customer care as always.

Great service, couldn't fault Shuan Farrell. He explained everything down to the last detail. Well done! Would give him more than 5 stars!

James was great help and made getting a car easy and explained everything to me thoroughly, giving me ease through the process. I highly recommend using James if you need any support getting a new car.

I always come here for my MOT and servicing and the team always keep me updated every step so I can make decisions whilst keeping the costs down. Great customer service.

Salesman James was very helpful and happy to answer all of my many questions. He didn't put any pressure on or make me feel rushed to make a decision. Ultimately I decided the time wasn't right to change my car but when I do I'd be happy to go back to this dealer.

I recently had my car serviced and MOT’d at Thurlow Nunn and I was very pleased with the experience. From the moment I arrived, the staff were welcoming, knowledgeable and genuinely helpful. They took the time to explain what needed to be done, provided a fair quote, and delivered everything on time.

Just bought a car from Thurlow Nunn. Amy is the most friendly, helpful person I have ever bought a car from. If it wasn’t for her I wouldn’t have a car. She makes you feel comfortable and welcome. Would recommend her to anyone

Had an issue with central locking system on my car I purchased in January. Took a little while to get resolved but thurlow were honest and kept trying until eventually sorting the issue on the third attempt. Even providing a courtesy car so I wasn't without a car during the few days it was in the workshop. Just had my MOT and service this week. Happy with the service provided and info on advisories from the MOT, would highly recommend.

Highly recommend Thurlow Nunn Gt Yarmouth. Have been a regular customer for years. Very good customer care. Always contact you if issue with car and explain the problem. Very clear on their pricing before any job. Polite and helpful. Also with MOT you receive a years worth of recovery. When car has been in their garage it is always returned after being cleaned inside and out. They usually have the jobs completed on the same day. The only time i couldnt collect my car they stored it overnight in their secure car park. Always a great service delivered by the business - would not use any other garage

Absolutely brilliant, Gentleman called David assisted me. He explained everything and made the whole process really simple. Explained all the specs of the car. Really helpful!

When speaking with the call handlers, the operators were very professional and accommodating. It is really quite refreshing to speak to someone who sounds like they care about sorting out your problems.

My experience of my cars annual service with Thurlow Nunn was as usual carried out with total professionalism, the price for the service i thought was fair as was the cost of 2 tyres which were needed. The staff were welcoming and kept me informed of progress and they even gave the car a clean 👌

Very pleasant experience. Very accommodating to your needs. .and wash and hoover your car which was a nice surprise. Would recommend

10 out of 10. Work was done quick and efficiently. Not fluffing about diagnose. Repair. Return. Not overly expensive knowing the work they had done. Even cleaned and hoovered my car. Without a shadow of a doubt I'll be returning Ps I'm not sure who the geezer was that worked on my car but thank you I appreciate it 🙏

Always been pleased with the Service I receive from Thurlow Nunn in Gt Yarmouth. They keep me updated with my MOT & Service plan. Always polite & very helpful. Highly recommend.

I felt very comfortable at Thurlow. Although I did not get as much as I would have liked on the trade in, I felt that my request for a fair deal was met. The sales person was courteous and was very thorough with all aspects of the sale and I feel that, now having purchased a vehicle, I will get the necessary support in the future.

Amy the lady at Thurlow Nunn was very helpful, polite and friendly. Everything was explained thoroughly and we left feeling happy and relieved at having been able to order our new car as we had previously had a bad experience with another dealer.

I have always had superb service from Thurlow. Everyone is so kind and helpful. My car was delivered back to me absolutely spotless, which I very much appreciated. Thank you.

Shaun was very helpful, friendly and knowledgeable. There was no pushy sales pitch for the car or any of the add ons. I was given a comprehensive guide through all the controls of the car before i drove it away. Very happy with my new car and the service i received.

Booked my car in for a service and MOT, turned up this morning at 8am as per the booking to be told I was not booked in. I showed them the confirmation but they said I had been booked in for 29/3 instead - no one told me this. I wasn’t the only person this happened to, 3 people in total arrived at 8am to be told they wasn’t booked in. Lady wasn’t interested in resolving just advised it wasn’t her fault and there was nothing she could do. Would not recommend this place to anyone

After my car had been written-off I was keen to replace it with a good second-hand car. Research had found a suitable replacement at Thurlow Nunn in Great Yarmouth. I was delighted with the service I was offered, given ample time and information with all options outlined. I was able to take the car away immediately and booked a time for minor damage repair. I highly recommend Thurlow Nunn.

Very quick service! Was told may not get the car until the followong day but had my car back by the end of the day they looked at it! A breath of fresh air after 2 months of messing about with other garages not knowing the issue.

Excellent customer service. Salesman James was great. With good communication and explained everything clearly. The purchase and delivery of our new car online went very smoothly. Thank you

Really helpful. David went the extra mile to make the deal work for me and I was sorely tempted to buy the car. I reluctantly decided not to go ahead because it wasn’t the right vehicle for me. Will definitely try this dealer again if I am looking for another car.

Very welcoming staff. They were very patient with me, and made sure I had every question answered. The member of staff who served me called David, made us hot chocolate. Would definitely recommend. 5 stars.

We can highly recommend using Thurlow Nunn for services, analytics, parts etc. Very professional and courteous customer service. Our car felt like we were driving a new one when we left after service and new tyres.

Car service and MOT Not a good start, arrived at 8.30am , to drop off my car. Then was told that my car was not booked in . I told them ,I had booked it in last year and have also have it written down. . But they said , they would be able to fit it in for me today. Which I was thankful for. After a bit of a misunderstanding my car was serviced and MOT . Thank you

The sales consultant I dealt with Shaun Farrell was in my opinion second to none. He did more than any other I have dealt with. Very polite answered all my questions with no trouble whatsoever. Thank you very much Shaun Thurlow Nunn should be very proud to have you working for them.

Lovely customer service We dealt with Amy. She was lovely and went through everything. She knew the history of the car. We are very happy with our car. We’ve only had it under a week but so far so good.

Excellent service as always from Thurlow Nunn Great Yarmouth. Been having work van serviced their since purchasing from them. Darren is great on the service team, always good value and an excellent job

Am very happy with the service I received from the service team at Vauxhall Thurlow Nunn, Great Yarmouth. As I am disabled, I was pleased to receive a lovely service of having my car picked up and returned to me. A very courteous and super service. Awarded Gold Stars to the Team. A big thank you from me.

Great service! We found what we were looking for! Kirstie was extremely helpful in assisting during the all process. Definitely recommend the service

Excellent service as always from Thurlow Nunn Great Yarmouth. Been having work van serviced their since purchasing from them. Darren is great on the service team, always good value and an excellent job

Absolutely useless tried ordering a brand-new car was told someone would call me back for an appointment In 15 minutes, To arrange an appointment I called back 2 1/2 hours later to be told the same again four days later I still haven’t had any contact. I’ve taken my business elsewhere. Disgusting customer service takes 30 seconds for a phone call to say I’m ever sorry we haven’t got in contact with you, but we will get back to you as soon as we can.

We were looking for the perfect dogbus for our dogs. We saw one online a Ford Tourneo with all the seats out in this garage. We enquired online and could not fault the help and advice we got from David Pratt. He was honest and answered all of our questions. It was 400 miles away so we had to trust him. It was bought and paid for before we went, we were not disappointed. The car was everything we wanted, drove us all the way home to Scotland 🏴󠁧󠁢󠁳󠁣󠁴󠁿 The dogs love the inside space and we love driving them. Thank you to all the staff who came out to meet Norman and fuss him. A lovely friendly honest garage. We highly recommend it

Great communication skills and availability for customers. The car was also delivered at home by professional staff member. I highly recommend this seller. A huge thank you.

Very professional, good experience, made me feel welcome throughout the whole time I was with them. Also very helpful with regards to getting my car repaired other places for a lower price.

Great Yarmouth service desk staff are very efficient and accommodating. My last visit for repair was very thorough, the fault was found and part replaced in the time specified.

I had no issues with the first service of our corsa. It was a waiting appointment and they put our car in first to be done. Lots of available coffee and seating so all great. The service staff are all friendly and offered to get get coffee for you. I would like to say is Thurlow Nunn let your staff use the coffee machine.

Friendly efficient service, kept up to date with the service and MOT. Informative staff were able to help with another matter concerning my car.

had great service from Kirstie, a real credit to the company. fast and efficient van sale and very pleased with it.

Great service, David (Great Yarmouth) was very helpful and made everything very easy I love my new car thank you Mel

The whole experience of buying our car was smooth and easy. Kirsty and Rory were friendly and professional. I would certainly buy from them again. I would highly recommend to friends and family

I had my Grandlander booked in for a service but mistakenly booked it on my wife's birthday. When I checked the car in at 8am , I was advised that I would get a call anytime up to 5pm. All my mistake but that really impacted on our planned day. I explained and the Service Manager promised that they would do their very best to turn it around asap. I had a call by 10.30am to say it was done . Exceptional customer service, I can’t thank the Great Yarmouth Thurlow Nunn Team enough. From the Sales Team when brought the car to the Service Team who are looking after us now, it’s 5 Stars from me

Staff are always very polite, helpful knowledgeable and well presented whether you just there to leave leave a car for servicing or to purchase a new vehicle.

A much better experience this year, I was informed very early with regards to MOT and cost etc...Car was ready for pick up when I had asked for it.. no complaints at all at the moment hopefully it will continue..

I had a problem with my left passenger rear wheel nut and the service I received was brilliant friendly honest and quickly fixed the problem lovely friendly staff I am really happy with the service I received I can honestly say I'd recommend any one go there they do help 😊

We would both like to thank Sam Tomlinson for his help and assistance when we popped in to look at a petrol car and left with an electric one. Thank you for coming in on your day off to hand over our new car. Thanks again. Nigel

Very helpful salesman. Explained the vehicle that we were interested in very well. Sadly it was a bit over priced compared to others on the market. This was a shame as we’d prefer to buy locally but we are having to travel for a better price

Amazing service here and was helped a lot by Amy one of the sales team who had taken the time with helping myself and my wife finding the right new car for our family. Cant sing her praises any higher and just an overall brilliant experience fast and easy no issues at all.

Very friendly service. Was kept informed at every stage. Everything was fully explained (including the cost)! Very happy with the service. Thank you

Had recall done very efficiently they even washed and valeted the car which I didn’t expect. Very pleasant and polite staff would highly recommend

I called into Thurlow Nunn just to check out some Motability Vehicles and see what was available. They didn't have what I wanted to test drive in an electric automatic but the sales woman called Amy very kindly offered to let me test drive her own personal electric automatic car. The mere fact that I was able to drive it and get a feel for it totally got me hooked, so I went on to buy a Vauxhall Mokka electric automatic car, so thank you for the great service Amy Hinton. I will be definitely recommending you to others for the first class service I have received at point of sale.

Brought my car online no test drive being delivered to my home next week service was excellent and Sam was a real confidence builder his attention to my questions and patience when I didn’t understand some paperwork things was met with knowledge and calm we are really excited to see our car next week thanks Sam :)

Amy was great at the Gt.Yarmouth branch! Very helpful and clear with all the information. The manager was also very helpful! Love my new car! Thankyou

As always, First Class service at Thurlow Nunn. Our current Motability vehicle, was all dealt with by James Harvey, and on this last visit, we went into Thurlow Nunn to arrange another vehicle. The first time James was So Polite, So Helpful, and just a Thoroughly Nice Guy, nothing was too much trouble. This visit was No Different, when we arrived, he greeted us, and asked if we would like a drink, we asked him for Hot Chocolate, and he went and got my Wife & Myself a cup each. From there, James was yet again, So Helpful, So Polite, and he couldn't have done any more than he did, to make us feel like relaxed etc. I give Thurlow Nunn, Especially James Harvey 10/10 Perfect.

So far so good, car expected this. Friday. The correspondence with Amy,second to none. Good p/x price for my car, and very informative . Looking forward to Friday, and will add to review 😀. Car arrived as promised by Mark,first car bought online. Love it .10 out of 10 to Amy Hinton,and Thurlow Nunn. Everything as promised 👍 I would definitely recommend Thurlow Nunn.

David was extremely helpful! We had issues with our finance package and David managed to help us round the problem! Super kind, friendly and professional. Answered all our questions we had and treated us very fairly

I have always had good experiences here, they are very friendly and look after my well being. They are very professional but, also very supportive and I am always pleased with any work and experiences, I have had with them.....Thank you.

I took my car infor MOT. The clerk was waiting for me. I explained one fault. He checked my phone number. I left my key. I got a phone call at the stated time. I attended. My fault was explained and I was given all my pPerwork. All very smooth. No problems thank you.

So far so good, car expected this. Friday. The correspondence with Amy,second to none. Good p/x price for my car, and very informative . Looking forward to Friday, and will add to review 😀.

brought my car in for a service and issues with my air con. Problems were all sorted quickly by Dez and Darren who couldn’t have been more helpful. Would definitely recommend.

We bought our Vauxhall Insignia from Thurlow Nunn at Great Yarmouth last year and have been very pleased with all aspects of the purchase and subsequent service. We also enrolled in one of the service plans and have found this aspect very useful. Thurlow Nunn were initially recommended to us by a friend, we in turn have passed on our recommendation to friends and family.

Sam was very helpful and let me look round the car in my own time, and test drive myself. Nice to not be pressured to make a decision. Very good experience so far.

Great family business offering the old fashioned way of trading, you can speak to people rather than "BOTS" see what you are getting if unsure. The major car clearance online companies are just clearance houses for the major car distributors who haven't heard of old fashioned service, if you don't communicate through Technology platforms they do not know how to deal with you. Give me old fashioned style of trading any day and dealing with James has been a pleasure. There is an old saying that "Easy buying is easy selling"

Excellent service from the team, from booking in to collecting the car. I would thoroughly recommend them. Thank you

Scammers! Don’t bother going there to get a car, the branch manager is so arrogant it’s unreal!! Bought a van there for £20,000 and then 9 months later, bunch of issues! Claiming they knew nothing about it. See you in court!

Great service they kindly came and collected my car that helped me so much kept up to date cannot fault this service

My experience was a great one. The guy who attended to me was super amazing. He was receptive, so willing to help, and listens carefully to my conversations.

We had a well rehearsed speech re the implications of not taking out extra warranty, a derisory offer for our trade-in (said all alloys were scratched when the car had plastic hub caps!)and was laughed at when asked if there was any discount available on extended warranty packages. Car was well presented and as advertised. Not an enjoyable experience and would not recommend Great Yarmouth Thurlow Nunn to anyone.Sold our old car privately in excess of 3x what Thurlow Nunn offered,2 days later

My last visit was to change my car, and the service I received from Kevin and Sam was excellent Sam found me the vehicle that I wanted and at the right price that I wanted to pay part exchange, I always have had excellent service from Kevin and his sales advisors.

I called about a car in warranty that won't start. I was told to recover to the premises and it will be looked at the next day. Now being told it can't be looked at for 2 weeks, no courtesy car, no explanation on whether I will be re-imbursed for hire, and told it's my fault for recovering it there despite being told to by the branch staff themselves - so if I follow your direct instructions and promises it's my fault? Terrible business. Family of 3 left having to spend £1000+ on car hire, a few hundred more on recovery and diagnostics road side due to negligence, not understanding their own warranty terms and lack of accountability. If I want it fixed somewhere else I will have to pay further recover fees and costs for repairs!

James was very helpful and either answered or got the answer to my questions. I now have an appointment with him to hopefully take the next steps to buy a car. Update, so the car i was interested in had been sold, but ended up buying a similar model and spec but for £1500 more and higher mileage too. The special event didn’t lead to any special deal at all.

I like to give praise where it’s due, Mr Tomlinson in Sales was very helpful and open/honest with me regarding a vehicle. Even though I didn’t pursue the vehicle, I would consider buying from here again in the future. Please pass my thanks onto Mr Tomlinson.

I recently purchased a BMW X1 through their Great Yarmouth dealership. The car was reasonably priced and immaculate inside and out. The sales team were all extremely helpful, friendly and most importantly not pushy in their sales approach. Special shout out to Paul who was a delight to deal with. Professional, informative and an all-round nice chap. With my experience of Thurlow Nunn so far, I would definitely recommend their services.

Great service. Fully informed and video sent for health check on car. Staff really helpful

Fantastic service, was looked after well by the team with constant updates about the vehicle. Very polite and helpful team. Went above and beyond to help. Will certainly return 😊

Fantastic service. Love the car. Extremely pleased.Thank you.

Sophie in the service desk is amazing she makes you feel like you are the only customer, very friendly happy young lady. Great Yarmouth branch found the fault with my car that I brought from somewhere else 😵‍💫. Staff are always happy to help, & they always clean my car which is nice. I will 💯% recommend Thurlow Nunn.

Car had MOT day before yesterday and failed miserably. Car fixed and retested yesterday and passed as quick as you like. Softening the blow for me was Darren (service). He was fantastic all round. Got me a brilliant price on the parts I needed. He has renewed my optimism of a decent, honest bloke in the car industry. Thanks Darren.