Title

Terms & Conditions

About us

Thurlow Nunn Ltd

Reg Office: 11 Campbells Meadow Hardwick Road King's Lynn PE30 4YN

Reg. Company Number: 5513039

VAT Reg. No. GB432154190

Distance Selling

Thurlow Nunn must provide certain documents if we sell goods or services through digital TV, by mail order or by phone or text message. In this scenario there is no face-to-face contact with the dealer, Thurlow Nunn, and it would be covered as being a distance contract.

In order for us to protect both the consumer and ourselves you are required to make a level of detail available to the seller, likewise we will provide sufficient information to the buyer to support their distance purchase.

There is a level of protection provided for the consumer:

i)If you’ve placed a deposit on a vehicle at a distance, either online or over the phone, you are

entitled to cancel your order receive a full refund of your deposit.

ii)Distance sales give the customer 14 days to cancel their order.

iii)The cancellation period starts only when the consumer has received both the goods and sale

documentation.

If you have any specific questions then we can help you with this. Simply contact us [email protected] with your name and a member of the team will assist.

Warranty

New Vehicles

New Vehicle Warranty is covered for 3 years or up to 60,000 miles on cars and car derived vans, or 3 years or up to 100,000 miles for heavy vans (the first 12 months is unlimited mileage).

Network Q

Our vehicles come with a minimum one-year warranty. Those less than two years old retain their manufacturer warranty. This comprehensive cover will take you through until the vehicle is three years old or has done 60,000 miles.

*All warranties have a 100,000 miles limit. Network Q warranties are available on selected vehicles and at participating retailers only. Network Q warranties provide 'all mechanical, all electrical component' coverage (for full details see terms and conditions at your local Network Q Retailer).

Vehicles that are over 2 years old, under 7 years old and have less than 70,000 miles at date of purchase will receive a minimum 1-year warranty. For vehicles that are between 2 and 3 years old this will be made up by the remaining part of the Vauxhall manufacturer warranty topped up with Network Q warranty to give 1-year coverage. **If your vehicle is less than a year old, any time remaining of first year's roadside assistance is deferred, so you get the remaining time plus another year. † Vauxhall vehicles only. Terms and conditions apply.

Too Good To Trade

Where a vehicle is advertised as Too Good To Trade, the vehicle will be supplied with a minimum of 3 months warranty cover.

Telephone Calls

To improve our levels of customer service, please be aware that calls may be monitored and recorded for training and quality purpose

Administration Fee

This fee covers the below:

• Vehicle provenance check
• HPI check and mileage verified
• 10 litres of fuel
• Processing of documentation

Copyright and Trademarks

All rights in the content of this website including copyrights, design rights, database rights, patents, inventions, know-how, source codes and any other intellectual property rights are owned by or are licensed to us. You are permitted to display these materials on a computer screen and to download and print a hard copy for using this as an information resource on us.

You undertake not to:

Alter or remove any copyright, trademark or other proprietary notices;

Replicate, download, relay, dispatch, distribute or publicise any text, illustration, chart, graphic, icon, logo, image, and the arrangement thereof, and any underlying source code and software, for any commercial or public purpose without our prior written consent or the respective copyright holder;

Use this website to upload or distribute any material that contains viruses or the like or to do anything that may interfere with or disrupt this website or its services;

Establish a link to this website from any other website, intranet or extranet site without our prior written consent.

Website reliability

Whilst we attempt to avoid any errors on this website, no guarantee can be made as to its uninterrupted and error free usage. We reserve the right to suspend or withdraw the entire or any part of the website at any time without notice without incurring any liability.

Variation

We reserve the right to change these Terms and Conditions at any time without prior notice. The new version will be posted on the website and will take effect and govern all use of the website immediately upon posting.