We have an exciting and rare opportunity for a Sales & Customer Relations Manager to join our thriving Distrigo centre in Norwich. Not only would you manage and drive sales through our central contact centre team for all retail aftersales enquiries on behalf of our 11 workshops spanning Bedfordshire, Cambridgeshire Norfolk, Northamptonshire & Suffolk, you would also be responsible for our Parts sales team. Our Distrigo operation also supplies motor parts to customers throughout Bedfordshire, Buckinghamshire, Cambridgeshire, Essex, Hertfordshire, Lincolnshire, Norfolk, Northamptonshire & Suffolk. Including Vauxhall, Peugeot, Citroen & DS dealers, national fleets such as Royal Mail, emergency services, national & local bodyshops plus in excess of 1000 independent repairers with a collective annual turnover in excess of £20 million.
The successful candidate will be highly self-motivated and driven to succeed, experience of running a sales operation is desirable including a busy telesales team. The candidate will want to actively ensure the continued growth of the business, keeping abreast of changes within the marketplace and seizing opportunities when they arise. The successful candidate must be proficient in Microsoft excel and have strong analytical skills along with the ability to motivate, coach and drive a sales team to deliver a first class customer service.
Reports to:Operations Manager
Direct Reports:Team Leaders (3)
Marketing Coordinator (1)
Sales Representatives (4)
Contact Centre Agents (16)
A company car will also be provided. A competitive salary plus bonus, OTE £35,000.00-£40,000.00
As a family owned business we have strong values which we encourage our colleagues to demonstrate at all times; Professional, Trust, Respect, Caring and Together.
If you feel you can meet the challenge of this exciting and rewarding role, please complete your details below:
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