Aftersales Advisor | Thurlow Nunn

We have an exciting opportunity at our Diss branch for an Aftersales Advisor working with both the Service and Parts departments. You will deal with customers face to face, via email and over the phone regarding Parts, and support the Service reception during busy periods.

You will be responsible for checking deliveries, putting away stock, picking parts for the workshop and maintaining the Parts display in the showroom to ensure it is compliant with Vauxhall standards at all times.This is a varied role where you will also be greeting customers, progressing work through the workshop, updating customers and producing invoices.

We are looking for the following…

  • Experience of delivering exceptional customer service
  • Excellent interpersonal skills with the ability to build strong relationships
  • Good organisational skills with an eye for detail
  • Competence in Microsoft packages
  • Flexibility to work long hours including weekends on a rota basis

Company benefits

  • A competitive salary
  • Monthly bonus scheme
  • 30 days annual leave (including bank holidays)
  • Pension scheme
  • Life assurance
  • Cycle to work purchase scheme
  • Preferential parts, service and labour rates
  • Discounts on new and used vehicles
  • Free access to health and wellbeing support services
  • Free refreshments

As a family owned business we have strong values which we encourage our colleagues to demonstrate at all times; Professional, Trust, Respect, Caring and Together.

If you feel you can meet the challenge of this exciting and rewarding role, please complete your details below:

Ref: AA - D 201119

Working Hours 45 hours per week, Mon to Fri 8.00am - 5.30pm, 1 hour lunch, Alternate Saturdays
Location Diss
Salary Competitive + bonus scheme
Benefits
Closing Date 20/11/2019

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